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Why Pacific Prime Connect?
Benefits Management Made Easy
Pacific Prime Connect is a powerful, role-based content management app designed to give employees and members a single, secure platform to access and manage their benefits.
Empowers your employees in making their own benefits selection through Flex Wallet
Enjoy timely and dedicated support with our in-house service
Optimize your HR strategy with customized insights and utility reports
Centralized content management hub for policies, EAPs, mental health programs, and more
Access benefits easier with infinite combinations of features based on your plan and insurer
Secured data system with a full audit trail and end-to-end encryption for document-sharing
Elevate Your Employee Experience
Revolutionize the employee experience with easy-to-use features that empower your employees with the freedom to choose and manage their own benefits.
Empowers your employees in making their own benefits selection through Flex Wallet
Enjoy timely and dedicated support with our in-house service
Optimize your HR strategy with customized insights and utility reports
Centralized content management hub for policies, EAPs, mental health programs, and more
Access benefits easier with infinite combinations of features based on your plan and insurer
Secured data system with a full audit trail and end-to-end encryption for document-sharing
Elevate Your Employee Experience
Revolutionize the employee experience with easy-to-use features that empower your employees with the freedom to choose and manage their own benefits.
All Benefits at the Fingertips
Pacific Prime Connect gives your employees a one-stop portal for all their benefits and wellness needs, including:
Employee Assistance Program (EAP)
Telehealth
Integrated access with insurer’s app
Benefits policy document
File and track claims
1. User-Led Design
Pacific Prime Connect is built with both HR and employees in mind. We prioritize intuitive design and real-world user feedback to ensure everyone can easily navigate our platform.
2. Locally Tailored, Globally Delivered
We support benefits plans that are fully tailored to local regulations, your business needs, and employee preferences — all while giving HR teams global oversight through a single platform
3. Fastest Claims Processing in the Market
With over 2 million claims processed every year, Pacific Prime combines smart automation with expert human oversight to deliver some of the fastest claims turnaround times in the industry
4. Competitive Pricings
Our administration fees are among the most competitive in the market, sometimes even free of charge, ensuring optimal value for your investment
Our Technology
Pacific Prime Connect AppCustomizable, role-based content management app for maximum convenience. Let your executive teams and employees manage their benefits directly on their smartphones.
Prime Care PortalAn integrated HR portal that allows you to oversee and manage consensus and policies from all offices, all insurers in one place. With complete integration with Pacific Prime Connect, HR and employees can now access and manage benefits easier.
The Team That Will Support You
Pacific Prime strengthened its tech capabilities by acquiring CXA Group’s brokerage operations in Hong Kong and Singapore—enhancing our ability to deliver innovative, tech-driven benefits solutions. CXA’s strong brokerage team and shared commitment to digital transformation align seamlessly with our vision for the future of employee benefits.
See How Pacific Prime Connect Can Help Your Company
