International Health Insurance Questions

A summary of international health insurance questions from people around the world. Ask us your medical insurance question here.

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International health insurance FAQ


Do you offer coverage for expatriates in Africa?

Pacific Prime offers comprehensive international health insurance coverage for expatriates throughout Africa, including Zambia. They work with multiple international insurers who provide both worldwide coverage and Africa-specific policies, with specialized advisors in their Dubai office who focus on the African region.


Hi I am currently living and working in Shanghai, and am inquiring about travel insurance for myself and my husband I am interested in either a policy for a single holiday, or an annual policy. Can you please advise if you offer such policies. Thanks

Pacific Prime offers both single trip and multi-trip travel insurance from BUPA, as well as annual health policies from insurers like Cigna, Aetna, and Now Health. Annual plans provide worldwide coverage and can be renewed yearly without re-underwriting, offering continuous protection compared to short-term travel insurance.


Do you have policies that only cover the Philippines and other Asian countries?

Yes, Pacific Prime offers international health insurance plans that cover the Philippines and other Asian countries (excluding China if preferred). These plans provide access to private and public medical facilities and can include hospitalization, outpatient benefits, emergency evacuation, and repatriation coverage from providers like Allianz, Bupa, Cigna, and others.



We are going on a family vacation to South Africa for 2 months, however my son has some medical conditions that needs to be cover too. Do you have any insurance that will provide coverage for us?

Pacific Prime offers travel insurance through IHI BUPA that can provide comprehensive worldwide medical coverage for family vacations, including coverage for pre-existing medical conditions like your son’s shunt. The plan includes inpatient/outpatient coverage and emergency evacuation with no annual limit or deductible.



Can you provide a quotation with recognized insurance companies in Australia?

Yes, Pacific Prime works with recognized insurance companies like BUPA, Cigna, AXA, Allianz, and others that provide health insurance meeting Australian standards and 457 visa requirements. These policies are specifically designed to comply with Australia’s mandatory health insurance requirements for travelers and visa holders.









Do you offer medical insurance plans if we travel to the United States?

Yes, Pacific Prime offers medical insurance plans that cover travel to the United States. They work with various international insurers to provide short-term, holiday, and annually renewable policies that can include both hospitalization and day-to-day medical visits depending on your specific needs and duration of travel.


How long does it take to process a health insurance application?

International health insurance applications typically take 2-5 working days to process once submitted to the insurer. Applications with pre-existing medical conditions may take longer for medical underwriting review, while insurers like BUPA, Allianz, and CIGNA often process applications in just 2 days.


Would you offer cover for Canadian citizens going back and forth to the US?

Pacific Prime offers several insurance options for Canadian citizens who frequently travel between Canada and the US, ranging from yearly plans to travel plans designed for frequent short trips. Coverage options depend on factors like trip frequency, duration of stays, and which country is considered the primary residence.




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