International Health Insurance Questions

A summary of international health insurance questions from people around the world. Ask us your medical insurance question here.

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International health insurance FAQ

How do I make a claim and how do I pay for my premium?

Making claims on an international health insurance policy can be a confusing process. At Pacific Prime we work with our clients to ensure that each claim is settled in a speedy and efficient manner. Many of the global health insurance providers which we choose to work with will issue a policyholder with a card identifying their plan details, in addition to containing information on claims help, deductible information, and emergency contact numbers. This ensures that you are free to travel around the world knowing that you will be protected no matter what happens.


How can i apply for an expat medical insurance plan?

Pacific Prime is able to help and advise you through the entire process of purchasing an expatriate medical insurance plan. After consulting with one of our expert advisors about the plan that is most suited to meet your specific needs, we will provide you with the necessary application form. Once you have completed the application simply return it to your advisor; we will contact you once the application has been completed and your coverage is in place.   


Do you offer coverage for alternative therapies?

In many cases we can provide options with plans that will allow you to receive complimentary treatments with alternative, or traditional, medicine practitioners. Typically available as part of an out-patient benefit, Complementary treatment refers to therapeutic and diagnostic treatments which exist outside the institutions where conventional medicine is practiced. Coverage may include protection for chiropractic treatment, osteopathy, homeopathy, traditional Chinese medicine, and acupuncture as practiced by approved therapists.   


Is there a St Thomas Hospital in London?

St. Thomas Hospital is one of London’s premier teaching hospitals and is a part of the Guy’s and St. Thomas’ NHS Foundation Trust. Along with Guy’s Hospital, St. Thomas’ offers patients exceptional treatment and care from two central London locations in the vicinity of Waterloo and London Bridge.     


Can i obtain maternity insurance in the USA?

Pacific Prime can provide comprehensive international maternity health insurance options to expatriates located around the world. Policies which we are able to offer will typically afford you international portability of your plan, allow you to choose where you receive your medical treatment with any doctor or hospital in the world, and will usually be guaranteed renewable for life. Expat health insurance policies which we provide will normally be able to offer you a range of extended benefits and may include coverage for In-patient and Out-patient treatment, Specialist consultations, Maternity coverage, Dental treatment, Alternative therapies, and Emergency Evacuation.   


Does International Health Insurance offer worldwide cover?

International Health Insurance policies will typically allow you to receive treatment with the doctor or hospital of your choice anywhere in the world. This means that if the type of treatment which you require is not available in the country you are currently located, or if you travel abroad frequently, you will be able to receive your medical care in the country of your choice.   


Is there a Hospital in Surok, Russia?

No hospitals exist in Surok, Russia. The nearest medical facilities are located in Yoshkar-Ola, approximately 15 miles north, but these may not meet international standards. Pacific Prime recommends obtaining quality international health insurance with emergency evacuation benefits before visiting this area.


Can you offer family coverage?

Trying to protect your family in the modern world can be a major challenge. At Pacific Prime we are able to offer a number of options for Family Global Health Insurance. Plans that we can provide will typically afford you a number of options for your coverage including specialist consultations, in-patient and out-patient treatment, maternity, dental, alternative therapies and emergency evacuation. Plans that we offer are usually guaranteed renewable for life in addition to being internationally portable and allowing you the freedom to choose where you receive your treatment anywhere in the world.   


Do I have to have Medicare part be to have your insurance?

The plans offered and advised upon by Pacific Prime will typically be guaranteed renewable for life, internationally portable, and often allow you to customize the coverage to meet your specific needs. The global health insurance policies which we are able to provide will afford you much higher levels of coverage than are typically associated with the public healthcare programs offered by many governments around the world (such as Medicare or Medicaid). Pre-enrollment in such programs is unnecessary with the international health insurance options offered by Pacific Prime.   


Can I obtain coverage for Chronic Conditions?

Prime can provide a range of options with regards to the coverage of Chronic Conditions. A chronic condition is defined as an illness or disease from which the sufferer will not recover, and for which there is currently no cure. Examples of a chronic condition would include Diabetes, Arthritis, and Asthma.   


Can a German in Thailand receive coverage?

Pacific Prime is able to offer comprehensive coverage to expatriates around the world. Plans that we can provide will typically afford you a number of coverage options including benefits for in-patient and out-patient treatment, emergency evacuation, dental care, specialist consultations, and alternative therapies. In addition to this, the international health insurance plans which we work with are usually guaranteed renewable for life and globally portable, giving you the security and peace of mind that you deserve while overseas.   


Can you cover Swiss nationals in Japan?

Pacific Prime can offer comprehensive global health insurance plans to expatriates located throughout the world. Policies that we can offer will typically afford you a number of benefits and may include coverage for out-patient treatments, maternity, dental treatment, specialist consultations, alternative therapies, and emergency evacuation. International health insurance plans are typically guaranteed renewable for life, globally portable, and will normally allow you your choice of doctor or hospital anywhere in the world.   


Can I obtain international maternity insurance?

Pacific Prime is able to provide you with a range of options for quality international maternity insurance coverage. Plans which we can offer will typically provide you with comprehensive coverage for a routine delivery, and ensure that both you and your child are protected in the event that there is a complication during the pregnancy. The maternity health insurance polices we are able to provide will usually give you freedom to choose any doctor or hospital in the world to have your child.   


Do you provide maternity coverage?

We can offer quality global health insurance plans that will afford you with the comprehensive maternity coverage that you deserve. The global health insurance plans that we provide with a maternity benefit will provide you with comprehensive cover for a normal delivery of your child and will provide you with protection in the event that the pregnancy has complications. It is important to note however that all international health insurance plans will have a waiting period attached to a maternity benefit. This means that until you have been on a policy for a specific length of time, you will be unable to claim for any maternity related expenses.



I would like to know about a maternity policy.

Pacific Prime offers maternity health insurance with worldwide coverage and freedom to choose any hospital or doctor. Plans have a 10-month waiting period for maternity benefits, but include newborn child coverage with only a 6-month waiting period for birth complications.


Can you cover Chinese nationals in China?

There are a number of international health insurance type plans offered in China today by Chinese health insurance companies, regulated by the China Insurance Regulatory Commission (CIRC). The number of high quality plans offered by Chinese insurers is increasing all the time, and Pacific Prime can help you find the policy best suited to your requirements.   


Can I get Private Maternity Coverage?

Pacific Prime is able to offer quality international health insurance plans to expatriates around the world. Plans that we provide will give you the peace-of-mind that should something untoward happen while you are overseas, you will have the protection you need. In many cases we are able to fully customize a global health insurance policy to meet your exact requirements. Coverage options which we can provide will often include benefits for Maternity treatment, emergency evacuation, specialist consultations, and even dental coverage.   


How many people in Saudi Arabia have insurance?

The Kingdom of Saudi Arabia offers a comprehensive National Health Service type scheme for all Saudi citizens and expatriates working in the country’s public sector. Expatriates or Saudi citizens working in the private sector are required to have some form of employer provided health insurance. This is a recent development in the regulation of the Kingdom’s healthcare system, as it was previously only foreign private sector workers who were mandated to obtain private health insurance.  


Can I obtain coverage for a Chinese national in China?

Depending on the plan that we choose we can offer both you and your wife comprehensive coverage in China and the USA. International health insurance plans will provide you with the highest levels of medical cover wherever you may be located in the world, so you have the assurance that, while you are traveling prior to your relocation, if anything should happen that you will receive the best medical care available. The plans that we can offer are globally portable, so even if you decide to relocate away from the USA, your wife


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